I believe that the universe is a work of God’s artistry – embellished by Van Gogh’s brush, Miles Davis’ trumpet, Bob Dylan’s lyrics, Bach’s Brandenburg Concertos, Tolkein’s imagination and Michael Jordan’s jump shot. I believe in hot coffee, Gregorian chants and quiet conversations with God before dawn. I believe in baseball parks on warm summer evenings. I believe in good food, good wine, good company and dinner conversations that keep you at the table for hours. I believe in guitars, cigars and back porch music under the stars. I believe that life is a journey with an eternal destination and in having good companions for the sojourn. I believe that the Cubs will one day win the World Series and the Vikings will one day be Super Bowl champs. I believe grace is costly and salvation is free. I believe in the blues. I believe in second chances, my wife’s love, and the reality that my children are my life’s masterpiece. – Tom Vander Well
Tom was born and raised in Iowa (but please don’t hold that against him). After a brief college sojourn, he returned to Iowa where he now lives with his wife, Wendy. He is involved in the local community theater (finally putting that college degree to work), and enjoys playing bass for the church worship team. Tom is a consultant with c wenger group, where he blogs and helps companies measure and improve service quality and customer satisfaction in their contact centers (e.g.: “Your call may be monitored to ensure quality service.”). He is also the contributing Customer Service writer for the Des Moines Business Record’s Iowa Biz blog.
Tom can be contacted at firstname.lastname@example.org.